Customer Service Scam


You may get emails or calls from someone who claims to be from your credit /Debit card issuer or bank. The message may ask you to click on a link to update your account information or call back to discuss a problem. In some cases, scammers may even claim they are investigating possible fraud on your account and ask for details such as your account number or SSN or BVN so they can investigate further. These are all attempts to get you to hand over sensitive information.

How to avoid this scam: 

Do not click on any email links or attachments. Scam phone messages may include a callback number, but you should ignore that. 

Don't call the number they gave you. Call the your real bank customer service number. Otherwise, you could find yourself on the phone with the scammer, rather than an actual bank representative.